Introduction
Mile High Software Solutions ("we", "our", or "us") operates the Focal Point Productivity application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
We collect information you provide directly to us:
- Account Information: Email address and password when you create an account
- User Content: Tasks, notes, projects, documents, and other content you create in the app
- Usage Data: How you interact with the app to improve our service
Document Storage
Focal Point provides document storage as part of its service:
- Free accounts: Up to 100 MB of storage, 10 MB maximum file size
- Premium accounts: Up to 2 GB of storage, 100 MB maximum file size
If your Premium subscription lapses and your stored documents exceed the free-tier 100 MB quota:
- You have a 30-day grace period to view, download, and delete your files
- During the grace period, all documents remain viewable and downloadable
- After 30 days, documents exceeding the free quota are restricted
- All documents are retained indefinitely — nothing is automatically deleted
Shared Projects
Focal Point projects support collaboration between multiple users. If all project owners' subscriptions lapse:
- The project transitions to read-only mode
- All project members retain full viewing access to all content
- Project documents remain downloadable by all members
- No project data is deleted — all content is preserved indefinitely
Local Sync (Premium Feature)
If you use the Local Sync feature, documents are synced to a folder on your local device. This data is stored locally and is not transmitted to our servers beyond the normal cloud sync process.
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using HTTPS/TLS
- Data is encrypted at rest using Firebase/Google Cloud encryption
- We use secure authentication through Firebase Authentication
Data Retention
- Active accounts: All data is retained as long as your account is active
- Subscription lapse: No data is deleted when your subscription lapses
- Account deletion: When you delete your account, all data is permanently deleted within 30 days
Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication, database, and cloud storage
- Apple Sign In: Optional authentication method
Your Rights
You have the right to:
- Access your personal data
- Export your data
- Delete your account and all associated data
- Opt out of marketing communications
Children's Privacy
Focal Point is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@milehighsoftwaresolutions.com