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Help Center

Self-serve answers and how-tos for Focal Point.

Browse the topics below. If you can't find what you're looking for, email support@milehighsoftwaresolutions.com — we usually respond within 24–48 hours.

Getting Started

Create your account, set up your first project, and capture your first task or note.

Frequently Asked Questions

Quick answers to the questions we hear most often.

Ask Focal Point

Use the AI assistant to search, summarize, and act on your tasks, notes, projects, and trips.

Tasks & Planner

Capture, prioritize, schedule, and assign tasks. Covers task keys, priorities, due dates, tags, and relations.

Notes

Capture long-form content, comment with collaborators, and let AI surface a synopsis on each note.

Projects & Sharing

Organize work into projects, share with collaborators, and manage member tiers.

Calendar

View events alongside tasks, connect Google Calendar, and link events to projects.

Premium

What Premium unlocks, how to subscribe, how to cancel, and storage limits.

Trips

Plan multi-stop trips with AI itinerary help, weather, reservations, shared expenses, and sharing.

Document Storage

Upload files, parse receipts and reservations, and stay under your quota.

Account

Export your data, change your password, or delete your account.

Don't see your question? Email support@milehighsoftwaresolutions.com and we'll get back to you. We add new articles based on what people actually ask.

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