Frequently Asked Questions

How do I reset my password?

On the login screen, tap Forgot Password and enter your email address. You'll receive a link to set a new password. If you signed in with Apple or Google, you don't have a Focal Point password — manage that account through Apple ID or Google instead.

How do I sync my data across devices?

Focal Point syncs automatically across every device signed into the same account. Sign in on each device with the same Apple ID, Google account, or email and your projects, tasks, notes, and documents appear everywhere within seconds. Sync uses Firebase under the hood and works whenever the device has a network connection.

How do I share a project with someone?

Open the project, tap the share icon, and enter the email address of the person you want to invite. They'll receive an in-app invitation to join. Shared projects let collaborators see and edit tasks, notes, and documents based on the role you assign them (admin, member, or view-only).

I accidentally deleted something. Can I recover it?

Deleted items are kept in trash for 30 days before permanent deletion. Open the trash from the relevant section's menu (Tasks, Notes, Projects, Documents) and tap Restore. After 30 days, items are deleted permanently and cannot be recovered.

How do I cancel my Premium subscription?

Subscriptions are managed through the App Store. On iPhone or iPad, go to Settings → [Your Name] → Subscriptions, find Focal Point, and tap Cancel Subscription. On Mac, open the App Store and click your name in the sidebar → Account Settings → Subscriptions. Your Premium features stay active until the end of your billing period.

What's the difference between Free and Premium?

Free includes core productivity: projects, tasks, notes, calendar, basic templates, and document storage up to your free quota. Premium adds Trips, smart reminders, additional templates, expanded storage, and priority support. See the Premium overview for the full list.

Does Focal Point work offline?

Yes for reading and editing your existing data. Changes you make offline queue up and sync the next time you're online. Brand-new shared content and account changes (like inviting a collaborator or signing in) require a connection.

Can I attach photos and files to tasks and notes?

Yes. Tasks, notes, projects, and trips all support attachments — photos, PDFs, audio recordings, and most common file types. Attachments count against your Document Storage quota; see Document Storage for details and supported types.

How do reminders work?

Tasks can have one or more reminders that fire as device notifications before the due date. You set them per-task: a few minutes, hours, or days ahead, with optional repeats. Premium also unlocks smart reminders that watch sports schedules, weather, and other context to nudge you at useful moments.

How do I export my data or delete my account?

Both live in Settings → Account. Export sends a JSON archive of your projects, tasks, notes, and document metadata to your email. Delete removes your account and personal data permanently. See the Account article for what survives deletion (such as your contributions to shared projects) and what doesn't.